Shipping


DISPATCH TIMES

Made-To-Order Items 

Please allow 1–3 weeks for production before dispatch, unless you have received a confirmation from us that your item is in stock.

Ready-To-Ship Items

  • Same Day Shipping available for all orders placed before 2PM AEST, this excludes weekends, public holiday. and major events such as Black Friday.
  • Orders placed after 2PM AEST will be shipped the following business day.
  • On new collection launch days and sales, please allow extra time as we process a high volume of orders.

We always aim to get your order out quickly, but delays can occasionally happen due to courier issues, weather conditions, or other unforeseen circumstances. If this occurs, we’ll keep you updated wherever possible

 

Multiple Items Dispatch Times 

Orders containing both ready-to-ship and made-to-order pieces will be dispatched together once all items are complete, unless arranged otherwise.

Orders placed during national holidays may take a little longer to process and deliver.

 

SHIPPING OPTIONS

At checkout, you’ll be able to select from our available delivery methods:

Within Australia (Domestic):

  • Standard Shipping: $9.95 3+ business days
  • Express Shipping: $14.95 1–4 business days
  • Free Standard Shipping: Orders over $180 AUD

International Orders:

  • Delivery timeframe: 3–25 business days
  • Shipping cost: Flat rate of $24.95

 

INTERNATIONAL CUSTOMS & TAXES

For international orders, your parcel may be subject to customs clearance fees or import duties depending on your country’s regulations. These charges are the responsibility of the customer, as GLAMORZ does not cover import fees or taxes.

 

DELIVERY ISSUES & RESPONSIBILTY

  • GLAMORZ is not liable for delays, damages, or lost parcels caused by courier services.
  • Customers are responsible for any return shipping costs.
  • If your parcel is returned to us due to incorrect address or non-collection, a re-shipping fee of $10 AUD will apply.
  • Shipping fees are non-refundable.
  • Once an order has been placed we are unable to make modifications.
  • If your parcel is lost or arrives damaged, it is the customer’s responsibility to lodge a claim directly with the courier service.

 

Need Help?

sales@glamorz.com.au

We aim to respond within 2–5 business days